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Saddletree Research provides custom and syndicated industry research in emerging and high-growth communications markets, including:

	Call Centers
	Multi-Channel Contact Centers
	Customer Relationship Management (CRM)
	Computer Telephony and Communications Convergence
	Voice and Data Integration
	Speech Recognition Applications
	Internet Protocol (IP) Telephony

Saddletree Research takes pride in having experienced, industry savvy analysts with the unique ability to recognize and report on significant industry trends, issues, and opportunities in the rapidly evolving worldwide telecommunications market.

With a sharp focus on the future of the customer care, communications, and relationship management industries, Saddletree provides vendor clients with the foundation of business information that is required to make successful strategic and tactical business decisions in a dynamic market environment.