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Syndicated Research Services

Saddletree Research offers syndicated research services that cover trends, issues, opportunities, and technologies in developing and leading-edge telecommunications industries. Our current offering includes research services covering:

The Contact Center industry, including:

Customer Relationship Management (CRM)
Multi-Media and Web-Enabled Call Centers
Workforce Optimization
Internet Communications
Self-service technologies
Speech Recognition and other emerging technologies

Included in each annual subscription service are:

One market report per quarter, covering such topics as:
 
Emerging Market Opportunities
Technology analysis
Competitive Landscapes and Overviews
Emerging industry trends
Early analysis of industry issues
Monthly e-mail analysis of current industry events
30 hours of analyst inquiry time



 

© 2002 Saddletree Research