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Syndicated Research Services
Saddletree Research
offers syndicated research services that cover trends, issues, opportunities,
and technologies in developing and leading-edge telecommunications
industries. Our current offering includes research services covering:
The Contact Center industry, including:
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Customer Relationship
Management (CRM) |
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Multi-Media and Web-Enabled Call
Centers |
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Workforce Optimization |
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Internet Communications |
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Self-service technologies |
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Speech Recognition and other emerging
technologies |
Included in each annual subscription service are:
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One market report per
quarter, covering such topics as: |
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Emerging Market
Opportunities |
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Technology analysis |
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Competitive Landscapes and
Overviews |
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Emerging industry trends |
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Early analysis of industry
issues |
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Monthly e-mail analysis of current
industry events |
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30 hours of analyst inquiry time |
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