Monday, 25 April 2016 13:23
Confessions Of An Analog Man In A Digital World
Published in
Contact Center Pipeline Column
Tuesday, 08 March 2016 19:54
CRM Magazine’s 2016 Service Awards Recognize Verint Customer Engagement Optimization Solutions in Multiple Categories
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Publications
Wednesday, 17 February 2016 11:08
Cinema Insomnia - What's Keeping You Up At Night?
Published in
Contact Center Pipeline Column
Monday, 18 January 2016 14:37
Trading Places: Another Aspect Of Innovation
Published in
Contact Center Pipeline Column
Monday, 04 January 2016 20:48
A Kodak Moment In The Contact Center
Published in
Contact Center Pipeline Column
Sunday, 08 November 2015 20:39
The Value Of Veterans: Going Dutch In The Contact Center
Published in
Contact Center Pipeline Column
Thursday, 24 September 2015 12:41
Roy, Gene, Dan, and Me
Published in
Contact Center Pipeline Column
Wednesday, 16 September 2015 11:00
Mr. Spock and the New Customer Engagement Outcomes: From Carbon to Silicon
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Podcasts