“True cloud contact centers are built as cloud native platforms, not premises equipment that’s been moved to the cloud and offered at a monthly charge.”
Monday, 09 October 2017 12:00
I Can See Clearly Now—Clearing The Contact Center Clouds
Written by Paul Stockford-
font size
decrease font size
increase font size
Published in
Contact Center Pipeline Column
Tagged under
Latest from Paul Stockford
- ROBOCALLS? DON’T SHOOT ME, I’M ONLY THE HARMONICA PLAYER
- CX VERSUS GX: WHEN WORLDS COLLIDE
- Calabrio's acquisition of Teleopti — a new standard for customer experience intelligence?
- Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence
- COGNITIVE COLLABORATION, ARTIFICIAL INTELLIGENCE AND MUSIC NERDS
Login to post comments