“True cloud contact centers are built as cloud native platforms, not premises equipment that’s been moved to the cloud and offered at a monthly charge.”
Monday, 09 October 2017 12:00
I Can See Clearly Now—Clearing The Contact Center Clouds
Written by Paul Stockford
Published in
Contact Center Pipeline Column
Tagged under
Latest from Paul Stockford
- Grant the Virtual Assistant Powers Calabrio ONE WEM Revolution: Modern Solutions for the Modern Workforce
- Xaqt Deploys AI-Based COVID Vaccination Solution
- ARTIFICIAL INTELLIGENCE — The Post-Pandemic Contact Center Superhero
- Can You Say Con-Tin-Gen-Cy?
- Verint Engagement Data Management Redefining Collaboration in the Enterprise
Login to post comments