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Thursday, 04 October 2018 08:09

Like It or Not, Get Used to the Gig

Written by  Paul Stockford
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“The gig economy is beginning to become such an economic driving force that there are many who believe that having gig workers in the contact center—i.e., on-demand agents—is only a matter of time.”

Published in Contact Center Pipeline Column
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Paul Stockford

Paul Stockford

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