“The gig economy is beginning to become such an economic driving force that there are many who believe that having gig workers in the contact center—i.e., on-demand agents—is only a matter of time.”
-
font size
decrease font size
increase font size
Published in
Contact Center Pipeline Column
Tagged under
Latest from Paul Stockford
- EIGHT DAYS A WEEK: THE ALWAYS-ON CONTACT CENTER
- ROBOCALLS? DON’T SHOOT ME, I’M ONLY THE HARMONICA PLAYER
- CX VERSUS GX: WHEN WORLDS COLLIDE
- Calabrio's acquisition of Teleopti — a new standard for customer experience intelligence?
- Calabrio Acquires Teleopti to Create the Global Standard for Customer Experience Intelligence
Login to post comments