Logo
  • Home
  • About Us
  • Services
  • Exec Summaries
  • Research Briefs
  • In The Press
    • Publications
    • Magazine Columns
    • Contact Center Pipeline Magazine
    • Press Releases
  • Blog
  • Podcasts
  • Kachina Award
  • Contact Us
Monday, 16 March 2015 12:26

The Cloud Contact Center And The Monster Under The Bed

Written by  Paul Stockford
  • font size decrease font size decrease font size increase font size increase font size
  • Print
  • Email

As the cloud becomes a defining force for contact centers, it is important to keep data security worries in perspective.

Published in Contact Center Pipeline Column
Tagged under
  • Contact Center
  • contact
  • center
  • security
  • data
  • cloud
  • bed
  • under
  • monster
Paul Stockford

Paul Stockford

Latest from Paul Stockford

  • COVID-19 And The Contact Center: Horror, Heartache, Humanity And Hope
  • Cisco Leverages Webex Platform to Deliver Cloud-Based Webex Contact Center Enterprise
  • On-Trend: At-Home Agents
  • Coronavirus And Jobs: Montgomery Call Centers Are Busy, And Hiring
  • Area Call Centers At Various Stages In Moves To Work From Home

Related items

  • COVID-19 And The Contact Center: Horror, Heartache, Humanity And Hope
  • On-Trend: At-Home Agents
  • THE ROARIN’ TWENTIES REDUX
  • TURNING UP THE HEAT ON THE CONTACT CENTER: A FIRESIDE CHAT
  • CONTACT CENTER 2020: YESTERDAY AND TODAY
More in this category: « Our Survey Says! What’s So Ominous About Omnichannel? »
Login to post comments
back to top