Logo
  • Home
  • About Us
  • Services
  • Exec Summaries
  • Research Briefs
  • In The Press
    • Publications
    • Magazine Columns
    • Contact Center Pipeline Magazine
    • Press Releases
  • Blog
  • Podcasts
  • Kachina Award
  • Contact Us
Thursday, 12 March 2015 16:23

Contact Center 2014 - 2015 The Year in Review and a Look Ahead

Written by  Paul Stockford
  • font size decrease font size decrease font size increase font size increase font size
  • Print
  • Email
Contact Center 2014 - 2015 The Year in Review and a Look Ahead

downloadpdf

Published in Executive Summaries
Tagged under
  • report executive summaries
  • Contact Center
  • industry
  • cloud
  • contact
  • center
Paul Stockford

Paul Stockford

Latest from Paul Stockford

  • Getting Comfortable at SNUG 2019
  • Calabrio Acquires TeleOpti Accelerates Global Market Expansion
  • Oji Life Lab, Yale Researchers Target Contact Center Soft Skills, Emotional Intelligence
  • Cloud Contact Center 2019 Progress, Promise, Profits and Pragmatism
  • GONNA TAKE A SENTIMENTAL JOURNEY

Related items

  • Cloud Contact Center 2019 Progress, Promise, Profits and Pragmatism
  • GONNA TAKE A SENTIMENTAL JOURNEY
  • CX PUNDITS VS. CX PRACTITIONERS: REAL LIFE OR FANTASY?
  • AUTOMATION, AI AND ANALYTICS: BIG DATA GETS BIGGER!
  • ANALYTICUS UBIQUITOUS
More in this category: « The Cloud-Based Contact Center A Study in Contradiction, Conundrum and Opportunity The Cloud-Based Contact Center Opportunity And Challenge In Equal Measure »
Login to post comments
back to top