Wednesday, 07 November 2012 16:40

At-Home Contact Center Agents: Survey Results and Analysis

Written by 

logo_ST

 Saddletree Research recently undertook a research project with the objective of quantifying the success, or failure, of the current industry trend of having contact center agents work from their home. In this podcast, Paul is joined by Kevin Hegebarth of HireIQ in a discussion of the survey results and the implications the at-home agent movement have on staffing strategies.

 

 

Register below to listen to this podcast.

 

 

Name: (*)

Name Required
Company:

Invalid Input
Email: (*)

Email Address Required
Phone Number:

Invalid Format (IE: 123-123-7788)



 
Published in Podcasts
Paul Stockford

Latest from Paul Stockford

More in this category: « The Practical Aspects of Speech Analytics Simplexity: The Essence of the Contact Center »
Login to post comments
back to top
icon icon icon icon

Powered by C2C Consulting, LLC