Kachina Award entries will be judged by a panel of contact center industry experts including journalists, marketers, educators and end-users. The cutoff for 2016 award submissions is October 15, 2016, with Kachina Award winners announced during the first week of November, 2016.

The Judges for the 2016 Saddletree Research Kachina Awards are:

 Paul Stockford, Chief Analyst, Saddletree Research
 David Butler, PhD, Professor, University of Southern Mississippi and Executive Director, National Association of Call Centers (NACC)
 Renee Maler, Principal, Philosophy PR + Marketing
 Jim Lavery, Vice President, Contact Centers and Credit Services, Desert Schools Federal Credit Union
 Linda Harden, Publisher, Contact Center Pipeline Magazine

To create the 2016 Kachina Award, Saddletree Research has commissioned Hopi Kachina artist Joe Duwyenie of Third Mesa, Hopi Pueblo, in northern Arizona to carve six Kachinas, one for each of the winners. The Kachina chosen for the 2016 award is the Sun Kachina, called the Tawa Kachina by the Hopi people. The Sun Kachina represents strength of spirit, growth and abundance.

For more information or to submit a Kachina Award application, please go here.

About Saddletree Research

Founded in Scottsdale, AZ, in 1999, Saddletree Research is a veteran-owned business that provides market research and business intelligence in the North American contact center market with a sharp focus on emerging market segments as well as those with high growth potential. Saddletree Research activities are led by Founder and Chief Analyst Paul Stockford, who has spent the last 27 years publishing original research covering the contact center industry. For more information visit www.saddletreeresearch.com.

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For more information, please contact:

Renee Maler
Philosophy PR + Marketing
925.968.9495
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