Monday, 01 January 2007 10:50

What is the Shape of Things to Come?

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International Customer Management Institute - by Keith Dawson and Joe Fleischer - January 1, 2007


It's become something of an annual tradition to put forward in our January issue a look at where we think the technology landscape is headed in the year to come. This year, our columnist Paul Stockford took some of the load when he described very eloquently how the industry moves forward by

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