Thursday, 16 August 2018 11:19

Cisco Leverages AI, Google Cloud for Agent Assist Innovations

Written by 

On July 25, 2018, Cisco, of San Jose, California, announced its first wave of collaboration integrations with Google products. Among this first wave of integrations announced is an artificial intelligence (AI)-powered agent-assist solution designed to help agents answer customer questions during a customer interaction faster and more efficiently than any alternative product today.

.

Login to post comments