Friday, 13 December 2019 00:00

CloudCherry Acquisition Brings Highly Scalable Advanced Customer Experience Management to Cisco

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On October 11, 2019, Cisco, of San Jose, CA, announced that they had completed the acquisition of Salt Lake City, UT-based CloudCherry. CloudCherry is a customer experience management (CEM) company that provides predictive analytics, customer journey mapping, and sophisticated survey capabilities. These advanced capabilities will become a cloud offering available to both Cisco’s premise portfolio customers as well as part of Cisco’s Webex contact Center. CloudCherry is a privately held Cisco Investments portfolio company with the majority of its employees in Bangalore, India.

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