Logo
  • Home
  • About Us
  • Services
  • Exec Summaries
  • Research Briefs
  • In The Press
    • Publications
    • Magazine Columns
    • Contact Center Pipeline Magazine
    • Press Releases
  • Blog
  • Podcasts
  • Kachina Award
  • Contact Us
Thursday, 20 April 2017 18:44

RESEARCH UPDATE: Calabrio Acquires Symmetric Expands Foothold in BI, Analytics

Written by  Paul Stockford
  • font size decrease font size decrease font size increase font size increase font size
  • Print
  • Email

On April 4, 2017, Calabrio, of Minneapolis, MN, acquired Vancouver, Canada-based Symmetrics, a provider of business intelligence (BI) solutions that bring together contact center data and enterprise data.

Published in Research Briefs
Tagged under
  • Calabrio
  • Symmetric
  • enterprise
  • data
  • acquisition
  • center
Paul Stockford

Paul Stockford

Latest from Paul Stockford

  • Getting Comfortable at SNUG 2019
  • Calabrio Acquires TeleOpti Accelerates Global Market Expansion
  • Oji Life Lab, Yale Researchers Target Contact Center Soft Skills, Emotional Intelligence
  • Cloud Contact Center 2019 Progress, Promise, Profits and Pragmatism
  • GONNA TAKE A SENTIMENTAL JOURNEY

Related items

  • Cloud Contact Center 2019 Progress, Promise, Profits and Pragmatism
  • RESEARCH NOTE: Verint Acquires Next IT Accelerates Artificial Intelligence Efforts, Expands Portfolio
  • Employee Engagement The Evolution of Contact Center Employee Relations
  • Hello, Hal! Artificial Intelligence In The Contact Center
  • At The Intersection Of The Contact Center And The Autism Spectrum
More in this category: « RESEARCH UPDATE: NICE Robotic Process Automation: Simplifying and Streamlining Customer Service RESEARCH NOTE: Verint Introduces Knowledge Management Professional Knowledge Management For The Masses »
Login to post comments
back to top