On October 3, 2019, NICE, of Hoboken, New Jersey, as a cloud-based add-on module to Nexidia Analytics users with cross-channel insights regarding service a remedy customer experience issues as they emerge.
Friday, 04 October 2019 11:23
Pushing the Artificial Intelligence (AI) Envelope Unsupervised Machine Learning Drives NICE Interaction Analytics AutoDiscovery
Written by Paul Stockford-
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