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Tuesday, 18 April 2017 13:06

RESEARCH UPDATE: NICE Robotic Process Automation: Simplifying and Streamlining Customer Service

Written by  Paul Stockford
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On March 30, 2017, NICE of Hoboken, NJ, announced a suite of enhancements to the NICE Robotic Process Automation (RPA) solution. With over 500,000 robots deployed at 400 customers, NICE continues to invest in features and functionality designed to address customers’ evolving needs and demands.

Published in Research Briefs
Tagged under
  • customer care
  • customer
  • care
  • NICE
  • robotic process automation
  • robots
Paul Stockford

Paul Stockford

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