Monday, 10 May 2021 15:56

Right for the Time Calabrio Introduces CXI Business Intelligence Platform

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On April 20, 2021, Calabrio of Minneapolis, MN, announced the availability of their Enterprise Customer Experience Intelligence (CXI) solutions for its business intelligence platform, Advanced Reporting. Enterprise CXI is an out-of-the-box solution that provides comprehensive dashboards that deliver analytics-driven insights from the contact center to other functions in the enterprise, such as marketing and finance.

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