Tuesday, 30 May 2017 18:34

Communing With Communities

“Having a community in the contact center is an excellent way to help improve communications, deflect calls, locate expertise and resources, improve efficiencies and gain insights about those integrations.”

Monday, 04 January 2016 20:48

A Kodak Moment In The Contact Center

Kodak Alaris’ AI foundry delivers artificial intelligence-based solutions for the contact center.